client not responding pubg how to fix the problem with steps and all details 2021

client not responding pubg how to fix the problem with steps and all details 2021

client not responding pubg how to fix the problem with steps and all details 2021

problem appears when you try to start game. You can see Playerunknown’s Battlegrounds -logo and loading animation, hear game sounds, but loading screen doesn’t go away. And if you hit punching button, your friends can see that you punch, but you can’t walk. After while you can hear that you are in airplane, and sometimes, sometimes your game comes to alive at this point, but often it doesn’t and you get this error message “Client not responding 3.5.5”. After that you press OK and game informs you that “There is still game going on, do you want to join” and even if you try to join, it says that there was problem.


If you have googled this problem, you have seen this fix. This DIDN’T fix the problem for me.

  1. Go to This PC (My computer) and click View from top left and check Show file name extensions and Show hidden items.

Windows 10 folder view settings

  1. Locate C:\Users\ [Your username] \AppData\Local\TslGame\Saved\Config\WindowsNoEditor and backup GameUserSettings.ini -file somewhere.

PUBG AppData folder

  1. Go back couple of folders and delete whole Saved -folder.

PUBG Saves folder

And after you start game, it creates that folder again and then you have to exit the game, and copy&paste GameUserSettings.ini -file back to where it was originally.

But what i find out in my tests was that you don’t have to even delete whole TslGame or Saved folder. If game said time after time “Client not responding”, i just deleted Demos folder.

PUBG Demos folder
And sometimes it did the trick. But it was still so random. Sometimes it works sometimes not, so its not fixing anything. Things i tried but didn’t fix the problem:

Deleted TslGame -folder in C:\Users\ [Your username] \AppData\Local\
Deleted Saved -folder in C:\Users\ [Your username] \AppData\Local\TslGame\
Deleted Demos -folder in C:\Users\ [Your username] \AppData\Local\TslGame\Saved\

another Solution

Most of you all might not have heard of this. It plagues less than 1% of players, and it hit me. Basically, around the 7 minute mark every game you will get booted out with the error message “[25] Client not responding” and then some numbers and letters.

Other people who’ve gotten this bug have reported reinstalling PUBG does not work, deleting all gamefiles does not work, nothing short of reinstalling windows works. So what’s left to do? Here’s the fix:

You have to copy the gamefiles from someone whose PUBG is working.

It’s not easy. It’s about 20GB in total to transfer. But you have to copy the entirety of these three directories from their computer to your own:

C:\Program Files (x86)\Steam\steamapps\common\PUBG

C:\Program Files (x86)\Common Files\BattlEye


Good luck to you all. If you found this fix through the Reddit search function, leave a comment or somethin’.

Sidenote: I haven’t tested which of the three directories causes the fix. I just did all three at once. If someone wants to tinker around to find out which files are important, go for it.

Edit: /u/modder9 tells me it was just the “PUBG” folder that mattered, so try that first. Unfortunately, that’s the largest one, clocking in at 13 GB uncompressed.
Uninstalled Kaspersky Internet Security
Put port forwarding settings in my router
Disabled in-game replay and death cam
Disconnected other displays from computer
Reinstalled whole game (sigh)
Started Steam and game with administrator previleges
Tried FPP & TPP game modes
Some of the tricks worked one time, and after one game it appeared again, so i am assuming that it was still luck. Things that i tried and WORKED: VPN

Last thing that i tried was to route my traffic trough VPN. I have PIA ( and i selected server from the same country that i live in. Started game and joined game, and it joined faster than ever. I tried with my friends too and no problems at all. Game after game it connected instantly. Every time when i joined game, the clock was at 59seconds.

So routing your traffic through VPN is workaround for this problem, until it is really fixed by devs.

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